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Enterprise Microsoft Engagements

Every case study documents a real enterprise engagement: the problem that forced the decision, the Microsoft-centric approach i3solutions took, and the outcome it produced. Read them if you’re pattern-matching your own situation, defending a decision to a board, or figuring out whether an approach that worked once will work again.

All Case Studies

InfoPath Replacement Cuts IT Maintenance Costs by 40% for a State National Guard
Power PlatformSharePointAerospace & DefenseGovernment / Public SectorLegacy ModernizationUser Adoption & Enablement

Thirty-two forms and their workflows sat at risk on an aging SharePoint and InfoPath environment ahead of a compliance inspection, with Microsoft phasing out InfoPath entirely. i3solutions rebuilt them in...
A Digital SharePoint Form Unifies Room and Equipment Booking for a Federal Executive Agency
Workflow AutomationApp DevelopmentGovernment / Public SectorProcess AutomationSystems Integration

Room booking and equipment requests ran as two disconnected steps, forcing the team to piece together meeting logistics after the fact. i3solutions built one dynamic SharePoint form capturing both in...
Dynamics 365 Unifies Client, Claim, and Call Records for a Healthcare Call Center
IntegrationSharePointHealthcare & Life SciencesProcess AutomationCost & Efficiency Gains

Reps switched between multiple systems to find member data while callers waited on the line. i3solutions unified eight systems into one HIPAA-compliant Dynamics 365 record, so RingCentral now surfaces a...
An Out-of-Support SharePoint Farm Moves to Office 365 in 8 Days
SharePointNonprofit & AssociationsLegacy ModernizationDigital Transformation

25+ compiled customizations rode on an on-premises SharePoint farm nearing end of support. i3solutions rebuilt those customizations in JavaScript, jQuery, and AngularJS and moved the entire farm to SharePoint Online...
Role-Based Portal Access Unifies the Dealer Network for a Building Products Manufacturer
SharePointIntegrationManufacturingUser Adoption & EnablementDigital Transformation

Marketing, product, technical, and sales content sat scattered across internal systems, leaving dealers, distributors, and partners unable to find it. i3solutions built a role-based portal so every partner reaches the...
A Data Fusion Platform Unifies Scattered Intelligence Sources for a US Military Command
AIIntegrationAerospace & DefenseGovernment / Public SectorDigital TransformationLegacy Modernization

Rapid global response depended on intelligence scattered across separate repositories a legacy application couldn't unify. i3solutions built a data fusion platform consolidating it into one repository, with geospatial mapping and...
A Real-Time Executive Dashboard Saves a Nuclear Plant Operator $293K Per Year
SharePointApp DevelopmentEnergy & UtilitiesDigital TransformationProcess Automation

Plant status and production reports had to be hand-assembled for ownership partners every reporting cycle, a recurring obligation. i3solutions built a real-time executive dashboard delivering plant status, production numbers, and...
Workflow Automation Replaces a Paper Check-Approval Chain at a National Labor Union
Workflow AutomationSharePointNonprofit & AssociationsProcess AutomationCost & Efficiency Gains

Check requests moved as physical forms carried by hand between approvers before landing in filing cabinets. i3solutions automated the chain with a web-based Check Request Form in its SharePoint portal,...
BPM Modernization Automates Manual Processes for a National Business Advocacy Group
Workflow AutomationApp DevelopmentNonprofit & AssociationsLegacy ModernizationSystems Integration

Contracts, forms, and talent processes ran on manual, error-prone steps, with every workflow change dependent on IT. i3solutions modernized the BPM environment onto fault-tolerant SQL clusters and load-balanced Nintex K2...
A .NET Case Management System Raises Efficiency by 150% for a Major-City Housing Agency
App DevelopmentWorkflow AutomationGovernment / Public SectorLegacy ModernizationSystems Integration

Housing-code enforcement casework moved through a spreadsheet-driven manual process spanning multiple departments and the courts. i3solutions built a .NET case management system purpose-built for the agency's affordable-housing mandate, raising efficiency...
A SharePoint Portal and Product Catalog Replace an Underused Intranet for a Geotechnical Manufacturer
SharePointIntegrationManufacturingUser Adoption & EnablementSystems Integration

An outdated intranet and PDF-based employee directory saw little use, and HR rebuilt that directory by hand every month. i3solutions replaced them with a SharePoint portal, an interactive product catalog,...
Automated Workflows Replace Paper Telework Approvals at a Federal Executive Agency
Workflow AutomationSharePointGovernment / Public SectorProcess AutomationSystems Integration

Telework requests moved through paper forms, scanned emails, and sometimes a hand-carried wet signature. i3solutions moved approvals to one online SharePoint request interface with automated routing, so Office 365 updates...
A SharePoint Portal Network Replaces Scattered Communications for a National Mentoring Group
SharePointNonprofit & AssociationsUser Adoption & EnablementDigital Transformation

Announcements, documents, and event updates sat scattered across dozens of partner sites, with updates reaching people late. i3solutions built a SharePoint portal network where every partner works from its own...
A Committee Collaboration Platform Serves 5,000+ Users at an Industry Standards Organization
App DevelopmentSharePointNonprofit & AssociationsLegacy ModernizationSystems Integration

Discussions, comments, and standards voting ran on an outdated application that no longer matched how members needed to collaborate. i3solutions built a custom .NET and SharePoint platform in Azure that...
An Optimized Okta Deployment Scales Security to 70,000+ Users for a State Government
GovernanceWorkflow AutomationGovernment / Public SectorGovernance & ComplianceProcess Automation

Account creation and authentication requests for 70,000+ users sat stuck in long, manual queues on a newly implemented Okta platform. i3solutions optimized the deployment so provisioning runs on triggers, cutting...